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Your first AI pilot should survive a bad answer
For a Singapore SME, the useful starting point is a repeatable task, checked examples and an honest measure of the time spent reviewing.
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Sales & growth
IMDA chatbot transparency guidelines: draft your information card
IMDA’s July 2026 guidelines call for a plain-language card for customer chatbots. Draft one for your sales chatbot, then check PDPC guidance on reusing chats.
Productivity
EDGE Grant 2026: scope your project before you apply
EDG, MRA and PSG cease on 29 September and the EDGE Grant takes over. Scope the problem, costs and evidence first; headline rates do not decide eligibility.
Operations
Workplace Fairness Act: set up grievance handling before end-2027
The Workplace Fairness Act is slated to take effect at the end of 2027. Use the time to write a grievance process and hiring records managers can follow.
AI & automation
IMDA’s agentic AI framework: checks before an agent acts for you
An AI agent that can send, change or buy carries different risks from a chatbot draft. Use IMDA’s 2026 framework to set limits, owners and stop rules first.
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