About Methodology
Practical thinking. Meaningful progress.
An independent Olano publication for people building better businesses.
Our purpose
Why Methodology exists
Methodology brings together useful methods for everyday business work: clearer operations, more thoughtful sales, practical experiments with AI, and better use of time.
Our focus is simple: make the next step easier to understand and put into practice.
This is a new publication by Olano. It does not represent or continue any former education or training programmes associated with this domain.
What we cover
Guides for the questions that come up.
Sources beside the claims
Guides link the organisers, agencies, operators or developers they rely on, and say when those sources were checked.
Examples are labelled
Fictional examples and illustrative photographs are marked as such. Desk research is never presented as a visit, interview or test.
Corrections are welcome
Tell us what has changed, with a source, and we check it against the evidence and update the guide.
Who publishes Methodology
Published in Singapore by Olano.
Methodology is published in Singapore by Olano, which builds AI agents for businesses. Olano also writes practical guides of its own in its resource library. When one of our articles adapts ideas from those guides, a closing note says so and links the original.
We do not use our guides to promote Olano’s products, and the same editorial standards apply to every article.
Recently published
Start with our latest guides.
Operations
Workplace Fairness Act: set up grievance handling before end-2027
The Workplace Fairness Act is slated to take effect at the end of 2027. Use the time to write a grievance process and hiring records managers can follow.
AI & automation
IMDA’s agentic AI framework: checks before an agent acts for you
An AI agent that can send, change or buy carries different risks from a chatbot draft. Use IMDA’s 2026 framework to set limits, owners and stop rules first.
Operations
GST InvoiceNow requirement: plan backwards from your IRAS date
IRAS has begun telling GST-registered businesses when InvoiceNow becomes compulsory for them. Map your invoices, choose a route and trial it before that date.
Something to add or correct?
Tell us what would make a guide more useful.
Questions, corrections and topic ideas all help. Include the page and a source where you can. Follow new guides by RSS.